Branche: Financial Services

Make sure your services are transparent and earn the trust of your customers.

Transparent service

Make sure you can be reached via the channels that your customers want to use when contacting you. Make sure customers immediately land with the employee who can help them best.

More Autonomy for Your Customers

Give your customers more autonomy. Let them structure their services according to their wishes and reduce standard managerial tasks in your contact center.

Excellent Service Experience

Recognise your customer, predict their reasons for contacting you, and create excellent, personal service experiences. The Online Routing Manager integrates with your back office systems so that your agents can quickly give personalised advice.

A conversation with Knab:
A conversation with Knab: 'The phone is our heartbeat'

Knab made the switch from an on-premise solution to a cloud contact center. This made their service desk more flexible and scalable, and enables them to quickly implement changes.

View the case
A conversation with Knab: A conversation with Knab:

We share our knowledge

Evolve IP is the communication partner in customer contact. We gladly share our experiences with you in the following blog posts.

WhatsApp as a Customer Contact Channel in the Online Contact Center SRK Rechtsbijstand Starts Using a Cloud Communication Environment No More Income from Your 0900 Service Numbers. What now?
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Want to know more about our solutions?

Evolve IP is the communication partner in customer contact. We would like to discuss with you the possibilities for your organisation.

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