Menu

Integrate with existing telecom infrastructure

Exceed your customers' expectations. Add customer contact functionality to your telephony environment Simple and without large investments.

Advantages:

  • Easily add customer contact solutions
  • Commit your employees to your customers
  • Always have the newest functionality at your disposal
  • Only pay for what you use
  • Get performance insights for your department

Demo integration with existing telecom infrastructure

Do you want to know how an integration with your information systems helps create a better and more efficient service for your customers? Our consultants would be happy to talk to you about the possibilities.

Request a demo

Features of this Service

When using your switchboard for customer contact, you're often missing the right functionalities and insights for focusing on the performance of your contact center.

  • Real-time dashboards and historical reports
  • Flexible licensing model for secondary support
  • Multiple communication channels from one application
  • Full-fledged call center functionality
  • Presence information
The Customer Contact Model: The Way to Distinctive Customer Contact

The Customer Contact Model: The Way to Distinctive Customer Contact

Your customer contact process is all sorted? Or do you feel like it could be better? Based on our experiences at hundreds of organisations, we've created a customer contact model. In this white paper, read about where you are at this point in time, and what you could do to be truly distinctive in the area of customer contact.

Download whitepaper
A conversation with Prénatal:
Case
A conversation with Prénatal: 'Parents want answers immediately'

Prénatal is the expert on pregnant women and parents with young children, offering the most complete and affordable selection tailored to its customers' needs.

View the case
This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. Want to know more? Please check our privacy statement.
Close
Chat met ons