By using social media as a customer contact channel, you are approachable to your customers. WhatsApp, Facebook Messenger and Twitter Direct Messenger ensure that generation Z can also reach you.
Do you want to know how you can use your social media channels for customer contact? Our consultant would like to tell you more about the possibilities.
Make social messages a part of your omnichannel contact center solution and manage all your channels in one uniform way.
Your customer contact process is all sorted? Or do you feel like it could be better? Based on our experiences at hundreds of organisations, we've created a customer contact model. In this white paper, read about where you are at this point in time, and what you could do to be truly distinctive in the area of customer contact.Download whitepaper
Prénatal is the expert on pregnant women and parents with young children, offering the most complete and affordable selection tailored to its customers' needs.View the case