Menu

Integration with CRM, Ticketing, and ERP Systems

Use and enrich the different customer and service information by connecting your customer contact environment to your existing CRM, ticketing and ERP systems.

Advantages:

  • Recognise your customer
  • Easily enrich and update your information systems
  • Proactively inform your customers
  • Reduce the call processing time by 20%
  • Increase employee satisfaction
  • Create new customer journeys

Demo integration with CRM, ticketing, and ERP systems

Do you want to know how an integration with your information systems helps create a better and more efficient service for your customers? Our consultant would like to tell you more about the possibilities from current cases.

Request a demo
Contact Center Manager
IT Manager
Miscellaneous
GDPR_AGREE

GDPR

Features of this Service

Know who's calling, predict why, and build personal and effective customer journeys with which you can efficiently surprise your customers.

  • Create new customer journeys
  • Proactively inform your customers
  • Increase employee satisfaction
  • Reduce the call processing time by 20%
  • Easily enrich and update your information systems
  • Recognise your customer
The Customer Contact Model: The Way to Distinctive Customer Contact

The Customer Contact Model: The Way to Distinctive Customer Contact

Your customer contact process is all sorted? Or do you feel like it could be better? Based on our experiences at hundreds of organisations, we've created a customer contact model. In this white paper, read about where you are at this point in time, and what you could do to be truly distinctive in the area of customer contact.

Download whitepaper
A conversation with Prénatal:
Case
A conversation with Prénatal: 'Parents want answers immediately'

Prénatal is the expert on pregnant women and parents with young children, offering the most complete and affordable selection tailored to its customers' needs.

View the case

Want to know more about this service?

We would like to discuss with you the integration with CRM, ticketing, and ERP systems. A consultant will contact you for an informal conversation.

Call me back
Contact Center Manager
IT Manager
Miscellaneous
GDPR_AGREE

GDPR
This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. Want to know more? Please check our privacy statement.
Close
Chat met ons