The cloud call center service for routing incoming calls. Completely integrated in your UC environment. You have access to the information you need to lead your service department.
Do you want to know how you can professionalise your service department?
A consultant can show you all the possibilities in 30 minutes.
The most flexible call center solution on the market! Extensive routing, clear reports and easily integratable with your company telephony environment.
Your customer contact process is all sorted? Or do you feel like it could be better? Based on our experiences at hundreds of organisations, we've created a customer contact model. In this white paper, read about where you are at this point in time, and what you could do to be truly distinctive in the area of customer contact.Download whitepaper
E-commerce company iBOOD uses Online Business Telephony with call center functionality to serve their customers in the best way possible. The phone is still an important tool for communication with customers, next to channels like chat, e-mail, Twitter and Facebook.View the case