Available 24/7 and up to ten times cheaper than answering questions. Easily implemented in multiple channels like phone, text, and mobile apps.
Do you also want to use self-service solutions for your customers?
A consultant can show you all the possibilities in 30 minutes.
Use Self-Service for automatic processing of incoming calls via different channels like phone, text and mobile apps.
Your customer contact process is all sorted? Or do you feel like it could be better? Based on our experiences at hundreds of organisations, we've created a customer contact model. In this white paper, read about where you are at this point in time, and what you could do to be truly distinctive in the area of customer contact.Download whitepaper
The Regional Tax Group (RBG) handles a large amount of their frequently asked questions via Online Self-Service. This improves accessibility, saves costs and gives the employees time for more complicated questions.View the case